Privacy Policy

Welcome to Insights LLC International ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://insightsllcinternational.com and use our services for high-speed internet, cable TV, and phone (collectively, the "Services").

Please read this policy carefully. If you do not agree with the terms, please do not access the site or use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in our Services, create an account, contact us, or otherwise interact with us.

A. Personal Information: This may include your name, billing address, service address, email address, telephone number, social security number (for credit checks, where applicable), and payment information (credit/debit card numbers, which are processed by a secure third-party payment processor).

B. Service Usage Information: We automatically collect certain information when you use our Services, such as your IP address, device information, browsing activity on our network (subject to our internal policies and applicable law), service performance data, and subscription plan details.

C. Website Data: We may use cookies and similar tracking technologies to collect data about your activity on our website, such as pages visited, links clicked, and search queries.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services.
• Process your transactions and manage your account.
• Communicate with you, including sending service-related announcements, promotional offers (you may opt-out), and responding to your inquiries.
• Improve, personalize, and expand our website and Services.
• Ensure network security, prevent fraud, and troubleshoot problems.
• Comply with legal obligations and enforce our terms of service.

3. Sharing Your Information

We do not sell your personal information. We may share information in the following situations:

• With Service Providers: We may share data with trusted third parties who assist in operating our website, conducting our business, or servicing you (e.g., payment processors, installation technicians, customer support platforms), provided they agree to keep this information confidential.
• For Business Transfers: In connection with a merger, sale of company assets, or acquisition, your information may be transferred.
• To Comply with Laws: We may disclose information where required to do so by law, subpoena, or other legal processes.
• To Protect Rights: We may share information if we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.

4. Data Security

We implement administrative, technical, and physical security measures designed to protect your personal information. However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• Accessing and receiving a copy of your data.
• Correcting inaccurate data.
• Requesting the deletion of your data.
• Opting out of marketing communications.

To exercise these rights, please contact us using the information in the "Contact Us" section below.

6. Third-Party Websites

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

7. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.